Last updated: 9 September 2026
ByteDefender Inc. ("ByteDefender", "we", "us") respects your privacy. This policy explains what information we collect through bytedefender.ca and how we handle it. It is written to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Information you submit. When you use our contact or consultation form, we collect the name, email address, company, area of interest, and message you provide.
- Technical data. Our hosting provider records standard server logs (such as IP address, browser type, and pages requested) for security and reliability.
We do not operate user accounts, and we do not currently use advertising or analytics tracking on this site.
Third-party services
- Hosting & forms are provided by our infrastructure provider, which processes form submissions and server logs on our behalf.
- Web fonts. Font files are self-hosted on bytedefender.ca, so loading the site does not create a request to a third-party font provider.
- Email delivery of form submissions is handled by an email service provider so that your inquiry reaches our team.
How we use your information
We use the information you submit solely to respond to your inquiry and to provide the services you request. We do not sell your personal information, and we do not share it except with the service providers above or where required by law.
Retention
We keep the information you submit only as long as necessary to respond to your inquiry and to maintain a record of our correspondence, after which it is deleted or anonymized.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent at any time. To make a request, contact us.
Security
We apply reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is perfectly secure, but we work to protect your data commensurate with its sensitivity.
Changes
We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.
Contact
Questions about this policy can be sent through our contact page.